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Corporate Programs

ECG offers custom-configured and specially tailored communication skills seminars and workshops for in-house audiences at any of your corporate locations worldwide. To date, we have presented programs for major companies in over 35 countries across six continents.

Our corporate workshops and seminars include:

Leadership CommunicationSM

An advanced, high-intensity, three- or four-day program focusing on the communication component of effective leadership. For senior-level and high-potential professionals as well as team and project leaders. Discover effective leadership communication techniques and strategies as well as the social needs that influence successful communication. We use a combination of highly personal coaching and feedback. This program is customized for the client and is conducted within the context of their organization and its culture, expectations, and particular needs.

Corporate PresentationsSM

This two-day seminar boosts the impact of presentations by building solid delivery skills along with powerful techniques for structuring presentations around the needs of the audience. This seminar teaches the fundamentals of delivering effective presentations, taking control of an audience, holding their attention, and other skills. This seminar includes personal coaching, team exercises, and video feedback. Through hands-on videotaped exercises and personalized instruction, participants develop their best natural style—a unique set of tools that will bring across the strengths of each participant’s personality. The program includes core skills in the areas of eye focus, body language, voice, and other essential skills.

Corporate PersuasionSM

This two-day advanced program builds on the skills learned in Corporate Presentations. Emphasis is on advanced presentation strategy and persuasion techniques. Attendees learn how to take control under adverse circumstances, how to handle a Q&A session, and to master an audience even under the most difficult conditions. Attendees develop advanced strategic communication skills that will enable them to anticipate and overcome objections, arguments, and other obstacles.

Corporate StorytellingSM

A one-day program that transforms the traditional techniques of storytelling into a powerful business tool. Attendees will learn to use various types of organizational storytelling to more effectively lead, influence, and persuade others both inside and outside the company or organization.

Corporate Media TrainingSM

A one-day workshop specially designed for senior-level executives and key individuals who act as media spokespersons for their company or organization. You will learn hands-on techniques to better prepare for interviews, deal with reporters, manage the interview process, and withstand the rigors of tough questioning in any environment including press conferences, community forums, public testimony, and other high profile appearances.

Successful Tradeshow SellingSM

Tradeshows, exhibits and conferences can be effective venues to support a company's sales and marketing efforts if they are used effectively. This seminar teaches essential exhibit floor skills including booth salesmanship, showmanship, and techniques for attracting and interacting with prospects. Attendees also learn how to utilize trade shows to gain competitive and market insights as well as to recognize and deal with individuals who may be trying to gather competitor intelligence for their organizations.

Corporate ImageSM

The most effective executives have learned to rely on the power of image to help reinforce their authority, credibility, and message strategy. This two-day seminar for junior or mid-level managers and high-potential employees teaches the essential skills —: everything from etiquette and personal style to dress and appearance — that they can immediately use to enhance their professionalism and effectiveness in interactions with customers, consituents, colleagues, and direct reports.

Effective MeetingsSM

Companies and organizations run on meetings. How effective those meetings are directly affects the effectiveness of the company, organization or business unit. This seminar teaches the critical ins and outs of meetings including how to choose the type of meetings to best meet your objective, how to use the meeting-planning process to help ensure success, and how to open a meeting successfully. Facilitation skills covered include an emphasis on the group process, group dynamics, running a brainstorming session, successful steps in problem-solving sessions, the role and skills of an effective facilitator, listening skills, asking questions to maximize participation, and dealing with problem participants and difficult situations.

Critical Call Center SkillsSM

Call centers are one of the most important customer touchpoints for any company. Success or failure of the interaction directly affects sales, satisfaction, customer loyalty, and retention. Tailored to your particular needs and requirements, this interactive seminar teaches both onshore and offshore call center personnel the essential communication skills and proven customer interaction techniques to help maximize the effectiveness of your call center operations.


For further information about any of our Corporate Programs, please contact us.

If you have specialized needs not directly addressed by our existing curriculum, we will be glad to work with you on a customized in-house seminar that more closely meets your particular requirements. For example, we have created special in-house programs for corporate sales divisions, customer service operations, and public communications units, among others.

You may wish to refer to the Services and Specialty Practices areas on this website for more information about our specific areas of expertise.

 
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